Privacy Policy
Last Updated: 14 December 2025
Buddy Pet Care Services ("we," "our," or "us") is committed to protecting the privacy of our website visitors and clients. This policy outlines how we collect, use, and safeguard your personal information.
1. Information We Collect
We only collect information that you voluntarily provide to us when you use our contact form or contact us directly.
- Contact Information: Your name, email address, and optional phone number.
- Service Request Details: Information about your service interest (Dog Walks, Drop-in Visits, or Both).
- Pet Details: Information you provide about your pet(s), including breed, age, and specific care needs.
2. How We Use Your Information
The information we collect is used solely for the following purposes:
- To communicate with you regarding your service inquiries and to arrange a free meet and greet.
- To personalise and tailor the pet care services we offer to meet the specific needs of your pet(s).
- To manage scheduling, booking, and administrative aspects of providing our services.
- To respond to your questions and comments.
3. Contact Form Submission
Our website uses a third-party service, **Web3Forms**, to securely handle and route the information submitted via our "Arrange a Free Meet and Greet" form to our business email address (buddypetcareservices@outlook.com). By submitting the form, you acknowledge that your data will be transmitted via this service. FormSubmit processes the submission but does not store your data on its servers after forwarding the email.
4. Third-Party Links (Rover & Facebook)
Our website contains links to external sites, including:
- **Rover:** For app-based booking services.
- **Facebook:** For social media interaction and sharing our adventures.
These third-party websites have their own privacy policies. We are not responsible for the privacy practices or the content of these external sites. We encourage you to read their privacy policies before providing any personal data.
5. Data Security
We implement reasonable security measures designed to protect your personal information from unauthorised access, disclosure, or alteration. As an offline service provider, the data we collect is limited and primarily maintained for client relationship management.
6. Cookies and Tracking
Our website does not currently use cookies or other tracking technologies to collect personal data about your browsing activities. We only collect the information you explicitly provide in the contact form.
7. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Buddy Pet Care Services**Email:** buddypetcareservices@outlook.com